Refund and Cancellation Policy
This Refund and Cancellation Policy ("Policy") applies to orders placed through ThePrintLabs website ("Website"). By placing an order on the Website, you agree to be bound by this Policy.
Cancellation Policy
Vendor-initiated Cancellation: If a vendor willingly cancels an order for any reason, the user will be entitled to a refund of the order amount. ThePrintLabs reserves the right to cancel orders in cases of unforeseen circumstances or unavailability of resources.
User-initiated Cancellation: Users do not have a direct way to cancel orders on the Website. However, if a user wishes to cancel an order due to any reason and requests a refund, they can contact us through the provided contact information. The decision regarding the cancellation and refund will be made by ThePrintLabs on a case-by-case basis.
Refund Policy
Refund Eligibility: Refunds will only be issued for cancelled orders initiated by the vendor or approved by ThePrintLabs. Refunds are not guaranteed and will be subject to the discretion of ThePrintLabs.
Refund Process: If a refund is approved, the refunded amount will be processed using the original method of payment. The timing of the refund may vary depending on the payment method and financial institution.
Non-refundable Fees: Certain fees, such as platform charges and installation fees, may be non-refundable. ThePrintLabs reserves the right to deduct applicable fees from the refunded amount.
Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at: